Privacy Policy
AGC ("A Gentle Companion," "we," "us," or "our") is a personal
tracking companion you configure for your own condition — a disease and
its symptoms, a recovery journey, or a habit or wellness goal. This
policy explains what we do and don't collect, and the choices you
control.
1. Information We Collect
1.1 Account Information
- Email address, for sign-in
-
Hashed credentials (we never store plaintext passwords)
We do not collect or store your name or gender.
1.2 What You Track (Your Health / Personal Data)
Depending on the conditions and trackables you set up, this may
include:
-
Values you log (0–10 scales, counts, durations, yes/no, choices,
ratings)
- Free-text notes
-
Timestamped events (for example, a craving or an episode)
- Scored self-check-ins (for example, PHQ-9 / GAD-7)
- Medications and doses
- Visit and milestone dates and questions
- Reminder preferences
It is stored under your account with per-user row-level security so
only you can read it.
1.3 Device Data
-
Anonymized crash reports only, which never contain your entries
-
We do not collect advertising identifiers or sell device data
-
Location: we do not collect your
location by default. Location is used only if you
turn on the optional Weather feature — see section 4.
1.4 On-Device Only (Never Sent to Our Servers)
-
Home-screen photos and your "why" photos stay on
your device.
-
Reproductive / cycle tracking is device-only by
design. If you set up a cycle condition, it is built and
stored on your phone only and is never
written to our servers. This is enforced in our database, which
rejects any attempt to store a device-only condition — including
via our own onboarding. We cannot see your cycle data.
2. How We Use Your Data
-
Provide the app: record your check-ins, show your
history and trends, compute streaks and gentle "worth-mentioning"
flags, and generate reports you choose to view or share.
-
AI observations (opt-in, off by default): off
unless you explicitly enable it. When on, a minimum-necessary,
de-identified summary (never your notes, never your name) may be
sent to a contracted, no-training AI provider to surface gentle
patterns. You can turn it off at any time.
We never use your data for:
- Advertising or marketing
- Training AI models
- Selling to third parties
- Behavioral targeting
3. Self-Check-Ins & Crisis Resources
Some templates include standardized self-check-ins (for example,
PHQ-9, GAD-7). Results are shown to help you share with your
care team — never as a diagnosis. If a mood check-in
indicates thoughts of self-harm, the app surfaces crisis resources
(for example, 988 in the US) immediately.
4. Optional Weather Feature (Location)
Weather is opt-in and off by default, offered only
on templates where it may help (today: migraine, and pain &
joints).
-
We do not request location or collect weather
unless you turn this on.
-
When you turn it on, the app asks for location permission at that
moment. If you decline, nothing changes and the feature stays off.
-
Your location is used on your device only, to look
up local weather. Your location is never stored in, or
transmitted to, AGC's servers.
-
Separately, you may tag "Weather" as your own guess about
a trigger (for example, for migraine). That is a note you write
yourself — it uses no location and collects no weather data.
5. Security
- TLS 1.2+ in transit; encrypted database storage.
-
Row-level security is forced on every table that holds
your data, keyed to your account — one user can never read
another's rows.
-
Biometric / passcode app lock; health screens are hidden in the app
switcher.
- Server logs exclude your entries.
-
The
service_role key that can bypass row-level
security is used only in server-side functions, never in the apps.
6. Data Sharing
We share your data only:
-
via opt-in AI observations (de-identified,
contracted provider);
-
when you export or share a report with your care
team (you control this);
- to meet a legal obligation with proper legal process.
Reproductive / cycle data (device-only) is never shared because it
never leaves your device.
We do not share data with analytics services, ad
networks, or data brokers.
7. Retention & Deletion
- Your data is retained while your account is active.
-
You can delete individual entries in the app, or delete your whole
account (see Account Deletion).
-
Account deletion removes your data immediately; encrypted backups
clear within 30 days. We do not retain your health data after
deletion.
8. Your Rights
You have the right to:
- Access your data (visible in the app)
- Export a report (PDF)
-
Delete individual items or your entire account
-
Opt out of AI observations at any time
9. Age
AGC is not intended for anyone under 18 years of age. We do not
knowingly collect information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make
material changes, we will update the "Last Updated" date. Continued
use of the Service after changes means you accept the updated policy.